1.What is an OTP or verification code?

It's a temporary code sent to your phone or email to ensure security of your account and ensuring it's really you logging in.

2.Why I haven't receive the verification code?

Check your spam folder and ensure your phone number or email address is entered correctly. If you still don't receive it please resend the code.

3.I'm getting an error message about too many attempts ?

Don't worry,just wait a while and try again later.For further assistance,contact our customer support team.

4.How to reset my password?

Use the account recovery page to reset your password.

5.How can I add a new delivery address ?

Log in to your account and search for the "Manage Addresses" section and add new delivery address, you may also add new address at the checkout page.